Tag: staffing

Learn the secrets to attracting and retaining quality caregivers at #NAHC2017

Stephen Tweed

If your agency is having trouble finding and keeping quality caregivers you should attend our special pre-conference, Key Strategies to Develop your Private Pay Organization, at the 2017 Home Care and Hospice Conference and Expo. Don’t be fooled by the name; this popular session applies to all home care and hospice agencies, including those that use a private pay model.

Stephen Tweed, health care strategist and author of Conquering the Crisis: Proven Solutions for Caregiver Recruiting and Retention will lead you through The Seven Step Caregiver Solution System that will help you attract and retain qualified staff and grow your business. Learn more about Stephen.

The last half hour of this session will be a panel discussion on private duty home care. Learn more about our regular education classes on private duty. Or, view our pre-conference rates.

Register Now!

Praise for Stephen and this book

“Stephen Tweed has written a must-read primer for organizations struggling with caregiver recruitment and retention. I have been in the home healthcare business for 35 years and have found Stephen to be one of the most knowledgeable and insightful professionals in the field.” Marki Flannery, EVP and Chief of Provider Operations at the Visiting

“As a 30-year home care founder and business owner, I find that Stephen Tweed has identified, captured, and solved the mysteries of attracting, hiring, and retaining the best of the best caregivers. This book is a positive paradigm shift in our changing landscape.” Kit Whittington, RN, BSN, founder of Seniors Home Care

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Private duty agencies

We're Hiring

Private duty home care providers treat those who are unwell, disabled, elderly, or recovering from an illness or injury and enable them to remain safe and comfortable at home. Whether the care delivered is skilled (nursing) or unskilled (light housekeeping, errands, and companion care) their importance to one’s health and well being cannot be overstated.

Unfortunately, the private duty industry faces caregiver shortages and high turnover rates, and also has difficulty finding qualified candidates. Without caregivers, you can’t serve your clients and your agency won’t grow. Your agency’s ability to provide quality care could also be compromised.

If these are challenges faced by your agency, come to the 2017 Home Care and Hospice Conference and Expo where you will learn staff recruitment and retention strategies, and gain valuable feedback from peers who had similar issues. There is also a special add-on preconference session about private duty on Sunday, October 15.

Learn more about our exciting education program or register for the Conference. Early bird rates expire 8/31. 

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Innovations in Home Care and Hospice

Long Beach, California

If your agency is struggling with high rates of employee turnover or unstable finances, there are innovative ways to stay nimble during challenging times. Changing your recruitment and staffing process, learning all you can about alternative payment methods, and applying innovative models of care for hospice patients with very short lengths of stay (LOS) will help. Also, applying Lean management principles to your organization can help cuts costs and increase productivity.

Come to the Home Care and Hospice Conference and Expo this October in Long Beach, where you can choose from more than 50 hours of education sessions, network with peers, and learn how other agencies handled issues similar to yours.

Register now!

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Focus on staff development and engagement for long-term success

Staff Development

When there’s a shortage of nurses and caregivers it can be difficult to keep your home care or hospice agency fully staffed. This could affect your agency’s ability to provide consistent, quality care and ultimately, the bottom line. So, when you have a good team you must do everything in your power to keep them. One way to do this is through employee engagement.

Do your employees feel like valuable members of the team, and do they believe in your agency’s mission and values? Do you provide cross-training and other growth opportunities? If not, it may be time to rethink your employee retention strategy. You could offer training and professional development classes that can help them perform better on the job but also cater to their needs as caregivers. For example, teach them about dealing with difficult clients, how to reduce their own stress levels, and how to eat healthy when constantly on-the-go.

You could also develop employee recognition programs and offer incentives for reaching certain goals. Focusing on these small things could have big rewards, including a staff that is loyal and works hard while providing top-notch care. And who wouldn’t want that?

Explore how to develop your staff at the 2017 Home Care and Hospice Conference and Expo. There will be a myriad of classes on staffing and recruitment topics that you won’t want to miss.

Register today!

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Education sessions offer something for everyone

NAHC education sessionAt this year’s Home Care and Hospice Conference and Expo you’ll be able to choose from 50 timely education sessions on topics you care about –business development, regulatory issues, talent acquisition, and more. Depending on which classes you take, you’ll explore innovations in palliative care and hospice, trends in care delivery, staff development, compliance issues, and management, among others. You will leave informed and inspired to implement what you learn at the conference into your workplace. And, if you’re looking for continuing education credits, we have those too. Up to 13.5 CEs will be offered.

Here are some of this year’s classes

  • Billing and Payment Models for Palliative Care, an advanced session covering billing and payment models for home care and palliative care services
  • Leveraging the Skills of Your Workforce: Home Health and Hospice, this class will teach you how to cultivate skills in your staff to create a more versatile workforce through review of a case study that will help describe positive outcomes
  • Population Health Management for the Experienced Executive, attendees will be exposed to effective methodologies in care management and will discuss the role of post-acute care organizations in managing chronic care patients

We will also offer three pre-conferences for a deeper dive into key topics

  • The New HHCoPs: Everything You Need to Know, an all-day, in-depth analysis of the new CoPs for home health
  • How to Succeed When You’re New in the Business: Comprehensive Leadership Toolkit, secrets to business development through turbulent regulatory times, navigating trends and change, and best practices
  • Key Strategies to Develop Your Private Pay Organization will cover marketing and business development as well as wage and hour policy

Click here for an in-depth look at this year’s education sessions.

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