Learn the secrets to attracting and retaining quality caregivers at #NAHC2017

Stephen Tweed

If your agency is having trouble finding and keeping quality caregivers you should attend our special pre-conference, Key Strategies to Develop your Private Pay Organization, at the 2017 Home Care and Hospice Conference and Expo. Don’t be fooled by the name; this popular session applies to all home care and hospice agencies, including those that use a private pay model.

Stephen Tweed, health care strategist and author of Conquering the Crisis: Proven Solutions for Caregiver Recruiting and Retention will lead you through The Seven Step Caregiver Solution System that will help you attract and retain qualified staff and grow your business. Learn more about Stephen.

The last half hour of this session will be a panel discussion on private duty home care. Learn more about our regular education classes on private duty. Or, view our pre-conference rates.

Register Now!

Praise for Stephen and this book

Stephen Tweed has written a must-read primer for organizations struggling with caregiver recruitment and retention. I have been in the home healthcare business for 35 years and have found Stephen to be one of the most knowledgeable and insightful professionals in the field.” Marki Flannery, EVP and Chief of Provider Operations at the Visiting

As a 30-year home care founder and business owner, I find that Stephen Tweed has identified, captured, and solved the mysteries of attracting, hiring, and retaining the best of the best caregivers. This book is a positive paradigm shift in our changing landscape.” Kit Whittington, RN, BSN, founder of Seniors Home Care

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Private duty agencies

We're Hiring

Private duty home care providers treat those who are unwell, disabled, elderly, or recovering from an illness or injury and enable them to remain safe and comfortable at home. Whether the care delivered is skilled (nursing) or unskilled (light housekeeping, errands, and companion care) their importance to one’s health and well being cannot be overstated.

Unfortunately, the private duty industry faces caregiver shortages and high turnover rates, and also has difficulty finding qualified candidates. Without caregivers, you can’t serve your clients and your agency won’t grow. Your agency’s ability to provide quality care could also be compromised.

If these are challenges faced by your agency, come to the 2017 Home Care and Hospice Conference and Expo where you will learn staff recruitment and retention strategies, and gain valuable feedback from peers who had similar issues. There is also a special add-on preconference session about private duty on Sunday, October 15.

Learn more about our exciting education program or register for the Conference. Early bird rates expire 8/31. 

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Focus on staff development and engagement for long-term success

Staff Development

When there’s a shortage of nurses and caregivers it can be difficult to keep your home care or hospice agency fully staffed. This could affect your agency’s ability to provide consistent, quality care and ultimately, the bottom line. So, when you have a good team you must do everything in your power to keep them. One way to do this is through employee engagement.

Do your employees feel like valuable members of the team, and do they believe in your agency’s mission and values? Do you provide cross-training and other growth opportunities? If not, it may be time to rethink your employee retention strategy. You could offer training and professional development classes that can help them perform better on the job but also cater to their needs as caregivers. For example, teach them about dealing with difficult clients, how to reduce their own stress levels, and how to eat healthy when constantly on-the-go.

You could also develop employee recognition programs and offer incentives for reaching certain goals. Focusing on these small things could have big rewards, including a staff that is loyal and works hard while providing top-notch care. And who wouldn’t want that?

Explore how to develop your staff at the 2017 Home Care and Hospice Conference and Expo. There will be a myriad of classes on staffing and recruitment topics that you won’t want to miss.

Register today!

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Recruiting and retaining top talent in home care and hospice


Recruiting and retaining top talent in home care and hospice agencies can be a challenge, and a costly one at that. So, it’s important to make smart hiring decisions the first time around by hiring someone with the requisite skills who is also a good cultural fit. You don’t want to invest time and money training someone only to have to replace them within a short time frame.

High rates of employee turnover can damage employees’ morale, productivity, and the ability to provide effective, safe, and efficient care to clients. Luckily, there are ways agencies can attract better candidates and increase employee engagement with innovative staffing models and change management techniques.

At the 2017 Home Care and Hospice Conference and Expo, explore the true cost of employee turnover and develop a better understanding of how to manage change at your agency. Learn creative strategies for recruitment and retention and gain insight from your peers who have been in the same situation. Because of the popularity of this topic, there will be two sessions on creative strategies, each led by different faculty.

Learn more about our education sessions.

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